OUR PRIVACY POLICY

Data provided during all survey and participant screening processes, whether online or via the telephone, are collected by Strategic Research Associates.

Strategic Research Associates is firmly committed to protecting your privacy. Personally Identifiable Information (PII) is never sold or shared with our clients without express consent from you. By practice, all projects do not share PII, though that information may be collected as part of our internal database resources to aid in our ability to contact, retain, and include participants in specific studies.

Because protecting your privacy is important to us, you can always submit concerns regarding our Privacy Policy or our privacy practices to info@strategicresearch.net or by calling our Customer Service at (509) 324-6960. 

NO SPAM POLICY

All of our surveys and focus group programs are conducted on a per-project opt-in basis. Occasionally Strategic Research Associates may call or email you to invite you to participate in an active study we are conducting. You may opt in to the project by responding to our telephone call, SMS, or email invitation.

If you no longer want to receive these communications, you may call (509) 324-6960 or email info@strategicresearch.net and ask to be removed from future inquiries.  When leaving messages, please leave your full name, and a preferred phone number to ensure we can process your request.

DATA SECURITY

We take the protection of your data seriously. When AI is employed, we prioritize using closed, secure AI tools rather than open AI tools. By using proprietary, coded, and analyzed AI systems, we ensure that the data remains confidential, responses are not shared externally, and that data is not used to train external models. This approach minimizes the risk of data breaches and guarantees that our participants’ information is safeguarded at all stages of the AI process. Personal data is stored securely and monitored for protection against security breaches.

DATA SHARING, COLLECTION & USE

Strategic Research collects Personally Identifiable Information (PII) during participant screening processes (online/telephone). Strategic Research’s participant registration form requires contact information (name, city, state, zip code, date of birth, e-mail address, and additional information requested by our clients) upon enrollment. PII is never sold or shared without your express consent. It is stored securely to aid in future research studies and contact purposes. When necessary, PII may be shared in a secure, redacted format with clients for the specific study, with appropriate safeguards in place. We do not share, sell, or trade PII for promotional purposes.

We do not share, sell, rent, or trade your personally identifiable Information with third parties for their promotional purposes.

We reserve the right to disclose your personally identifiable information as required by law when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served.

ANONYMOUS SINGULAR SUMMARY AND AGGREGATE STATISTICAL INFORMATION

Data regarding our research participants is only shared with our sponsors, our partners, and other third parties on an anonymous singular summary basis or an aggregate basis. Anonymous singular and aggregate statistical summary information is data that describes the interest profile and demographics data of a research participant without specifically identifying the individual. This data does not contain personally identifying information such as a name or e-mail address, nor does the combination of data make it possible to identify you.

SURVEYS & FOCUS GROUPS

Strategic Research may contact you via phone or email for study invitations. Participation is on an opt-in basis. Strategic Research may request sensitive information (e.g. racial and ethnic origins, political and religious affiliations, or personal health information) in surveys with the purpose to enhance market research. It may be shared with third parties in aggregate or anonymous forms. You are not required to provide sensitive information if you choose not to.

OUR OPT-OUT POLICY

You may withdraw your consent to the use of your personal data or request removal from our participant database at any time. You can, at any time, withdraw your consent to our use of your personal data as described in this Privacy Policy calling (509) 324-6960 or emailing info@strategicresearch.net, or asking to opt-out during any interaction with our company via phone, email, or SMS.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Please refer to this policy regularly.

HOW TO CONTACT US

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can call (509) 324-6960 or email info@strategicresearch.net.